Northwell Health Expands Security Technologies for Employee and Patient Safety
A Bold Move Towards Enhanced Safety
Northwell Health, New York’s largest health system, is stepping up its commitment to safety by broadening the use of advanced security technologies across its vast network. This initiative aims to better protect employees and patients, creating a more secure healthcare environment.
Partnering for Progress
In collaboration with Motorola Solutions, Northwell Health is implementing a suite of AI-powered video security and analytics tools. The health system will also utilize bidirectional radio communications, panic buttons, and mass notification technology to improve the detection and management of potential threats.
Building on Existing Framework
This expanded security implementation builds on an already extensive framework for safety and crisis management at Northwell. The health system operates nearly 30 hospitals and over 1,000 outpatient facilities, making a robust security system crucial for its complex environment.
AI-Driven Surveillance
Northwell Health is enhancing its security infrastructure by expanding the use of AI-enabled Avigilon security cameras. These advanced cameras feature analytics designed to identify unusual activity, enabling quick alerts to both security personnel and clinical staff through two-way radios and other communication devices.
Seamless Communication Across Platforms
To facilitate efficient communication among staff, Northwell is broadening its use of a scalable digital communication system. This system allows voice and data sharing across various devices—be it two-way radios, smartphones, or other communication tools—ensuring that security teams, medical staff, and administrators can connect instantly.
Challenges of a Growing Network
"Managing security across a growing health network can be complex," remarked Mark Swensen, Northwell’s senior manager of operations for security, safety, and emergency management. He emphasized that investing in a cohesive security system simplifies the installation of new technologies when additional hospitals join the network.
Future-Proofing Security
Swensen added, "With a unified system, we can integrate more security cameras or expand radio usage across multiple sites, overcoming challenges associated with disconnected systems." This adaptability is essential as Northwell Health continues to grow.
Larger Healthcare Trends
Northwell Health’s expansion comes at a significant time, especially following its recent merger with Nuvance Health. This merger positions Northwell even more prominently on the healthcare landscape, necessitating the adoption of advanced safety protocols.
Investments in Safety Technology
Before the merger, Northwell had already been proactive in investing in safety technologies, including advanced weapons detection systems. Such investments underline their commitment to employee and patient safety.
Leadership Voices Change
Michael Dowling, Northwell’s outgoing president and CEO, spoke about the importance of safety in healthcare settings. He noted that "unsafe work environments contribute to job dissatisfaction and burnout," highlighting the urgent need for effective safety solutions.
Comprehensive Violence Prevention Plans
Dowling emphasized the need for senior leaders to prioritize comprehensive workplace violence prevention plans. He advocates for the socialization of these plans across the organization through thorough training.
Setting New Standards in Healthcare Security
Scott Schoepel, VP of video security and access control at Motorola, praised Northwell Health’s commitment to safety. "They’re establishing a new benchmark for security in healthcare," he affirmed, noting the seamless integration of new technologies into daily routines.
Peace of Mind for Healthcare Workers
By adopting these advanced security solutions, Northwell Health aims to instill a sense of safety among its staff. This ensures that healthcare professionals can dedicate their focus to what matters most—caring for patients in need.
Focus on Quality Care
Ultimately, the integration of advanced security systems at Northwell will not only enhance safety but also improve the quality of care provided. A secure environment allows healthcare workers to operate more effectively.
Community Response
The community has responded positively to Northwell’s renewed focus on safety technology. Patients and their families express greater confidence in their safety while receiving care, knowing that robust systems are in place.
Long-Term Safety Vision
As Northwell Health continues to expand and evolve, it remains committed to a long-term vision of safety and security. The integration of innovative technologies is just the beginning of this journey.
Conclusion: A Safer Future Ahead
In summary, Northwell Health’s strategic investment in security technologies sets a new standard for healthcare safety. By leveraging cutting-edge tools and fostering seamless communication, they are not only safeguarding their staff and patients but also paving the way for a more secure and effective healthcare experience. As the largest healthcare provider in New York continues to grow, its focus on safety will undoubtedly influence the industry’s standards and practices moving forward.
