Chalo Transforms Public Transport Efficiency with Quantiphi and Snowflake Partnership
MARLBOROUGH, Mass. — July 30, 2025
In a dynamic and game-changing move, Quantiphi, an AI-first digital engineering leader, has joined forces with Chalo, India’s pioneering public transport technology company, and Snowflake, the AI Data Cloud innovator. This partnership aims to revamp Chalo’s data infrastructure, amplifying efficiency, reducing operational costs, and scaling its ever-expanding data ecosystem.
Chalo: A Leader in Public Transport Technology
Chalo has quickly emerged as a leader in the public transport sector, managing over 4 billion passenger journeys annually across 67 cities in India and expanding its presence in 23 international cities, including the Philippines, Peru, and Fiji. The company is dedicated to enhancing public transportation through innovative technology, such as live bus tracking, mobile ticketing, and smart travel cards. However, despite its rapid expansion, Chalo has faced significant operational challenges stemming from an inadequate unified data strategy. Performance bottlenecks and soaring operational costs became commonplace, threatening the sustainability of its growth.
Transformative Partnership: Insights from Key Players
Bhaskar Kalita, Executive Sponsor at Quantiphi and Global Head of Financial Services and Insurance within their alliance with Snowflake, highlighted the strategic role of Quantiphi in navigating Chalo’s challenges. "We facilitated their migration to Snowflake’s AI Data Cloud and utilized our generative AI-powered developer’s agent, Codeaira, to accelerate the process of data migration, allowing for operational readiness ahead of schedule," he said.
This collaboration, according to Kalita, demonstrates how strategic partnerships can not only drive innovation but also effectively reshape industries for a more sustainable future.
Accelerated Migration: Achieving Operational Readiness
Chalo’s implementation of Codeaira has proved instrumental in its quest for a robust data engineering platform. Atmesh Mishra, Chalo’s AVP of Platform, expressed satisfaction with the results: "Being the first to leverage Quantiphi’s Gen AI accelerator allowed us to achieve nearly 50% faster migration. Within two months, we were live and functioning on the new platform, ultimately providing increased value to our customers."
This achievement not only underscores the efficacy of the partnership but also positions Chalo favorably for future expansions.
Real-Time Data Monitoring: Enhancing Customer Experience
The integration with Snowflake has empowered Chalo to monitor internal metrics in real-time, offering proactive alerts to passengers about operational delays and anomalies. These enhancements have significantly fostered operational efficiency, effective route optimization, and advanced user experience personalization.
By swiftly adapting to new data insights, Chalo is making strides in demand forecasting, thus ensuring its services remain reliable and available.
Democratizing Data for Business Success
Dhiraj Narang, Director and Head of Partnerships, Snowflake India, noted that the collaboration allows Chalo to democratize data. This effort will enable internal teams to make rapid, data-driven decisions, driving overall business growth. "The partnership with Quantiphi," Narang stated, "has laid the groundwork for future AI-driven innovations in public transport."
With the foundational capability of securely processing vast amounts of transit data, Chalo is on a trajectory toward improved fleet management, cost reduction, and optimized decision-making processes.
The Future of Public Transport: A Data-Driven Approach
As Chalo continues to modernize its data strategy, the partnership with Quantiphi and Snowflake is not just about resolving existing issues; it’s about future-proofing the company against the challenges and opportunities that come with rapid urbanization and digital transformation.
The capacity to adapt and respond effectively sets a new standard for public transport organizations worldwide.
Chalo’s Vision: Sustainable Growth
Chalo’s commitment extends beyond just transportation; it aims to bring about a sustainable future for urban mobility. By leveraging advanced technologies and data analytics, the firm aspires to lead in conscientious practices that prioritize both customer satisfaction and environmental sustainability.
A Closer Look at Quantiphi
Quantiphi, founded in 2013, is recognized for its transformative solutions and dedication to solving complex business conundrums. With a rich blend of industry experience, cloud engineering know-how, and a commitment to cutting-edge artificial intelligence research, the company delivers measurable results that resonate across various sectors.
For organizations seeking innovation within their operational frameworks, Quantiphi offers a powerful mix of technology and expertise.
Investing in Data Innovation for the Future
The partnership between Quantiphi, Snowflake, and Chalo is indicative of a broader trend in which data-driven solutions become central to operational efficacy in public transport. This investment in data innovation will undoubtedly yield dividends in an increasingly competitive landscape.
Embracing AI-Powered Solutions
Chalo’s venture is a testament to the potential of embracing innovative technology such as AI to enhance traditional sectors. The foresight in adopting AI-powered solutions enables businesses to stay ahead of the curve, ensuring efficiency and robustness in operations.
Consumer-Centric Innovations
Focusing on the end-user experience is critical as Chalo redefines public transportation landscapes. By leveraging cutting-edge technology, the company ensures that its services remain attuned to the needs and expectations of passengers, fostering loyalty and trust.
Potential Challenges Ahead
While the initial phases of this transformation have yielded positive outcomes, the road ahead will not be without challenges. As Chalo continues to grow, it must navigate complex layers of regulatory compliance, data security, and evolving consumer expectations.
Measuring Success: A Data-Driven Future
As the partnership progresses, it will be crucial for Chalo to assess its ability to deliver on its promises. Key performance indicators focused on customer satisfaction, operational efficiency, and cost savings will be vital metrics for evaluating the partnership’s success.
Takeaways for Other Organizations
Chalo’s journey serves as a model for other companies facing similar challenges in public transport or beyond. The key takeaways include:
- Strategic Partnerships: Foster relationships with tech innovators to enhance operational capability and agility.
- Data Modernization: Invest in modern data infrastructures to support rapid expansion.
- Customer-Centric Approach: Prioritize consumer needs in service design.
Conclusion: Pioneering a New Era in Public Transport
In conclusion, the collaboration between Quantiphi, Snowflake, and Chalo illustrates how strategic partnerships can drive unprecedented advancements in public transport. As they pave the way for data-driven decision-making, organizations worldwide can derive lessons from Chalo’s commitment to innovation, efficiency, and customer satisfaction. The future of public transportation is here, and it is undeniably powered by technology.
