India Inc Goes All In: Empowering Workforce with Cutting-Edge AI Solutions

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India Inc pulls out all stops to give its workforce AI edge

Empowering India’s Workforce: The AI Training Initiatives

Investing in Tomorrow’s Talent

India Inc is making significant investments in cultivating an artificial intelligence (AI)-ready workforce. Major companies such as Wipro, Genpact, and Ericsson are launching personalized AI training programs to prepare their employees for a future dominated by technology.

Pathways to AI Expertise

These firms are not just creating standard training curriculums; they are partnering with universities, establishing skilling academies, and enhancing internal learning platforms. The goal is clear: to equip employees with AI competencies that are essential for the evolving job landscape.

Wipro’s Training Revolution

At Wipro, the results of this initiative are evident. More than 55,000 employees have transitioned to become advanced AI practitioners. The company’s commitment includes offering multiple personalized and contextualized AI training programs tailored specifically to various roles, skill sets, and domains.

Genpact’s Learning Commitment

Similarly, Genpact has fostered an environment of continuous learning, with 60,000-70,000 employees dedicating eight to nine hours each month to acquiring new-age skills such as AI. They aim to prepare their workforce for foundational AI literacy, classifying around 12,000 employees as AI users.

Survey Insights: The Demand for AI Skills

A survey titled ‘The Workforce Wishlist,’ conducted by upGrad Enterprise among over 8,000 Indian professionals, revealed that eight out of ten respondents regard AI skills as critical. Additionally, nine out of ten value employer-supported training, indicating a strong preference for professional development options in their current or prospective roles.

The CEO’s Perspective

“Workforce dynamics are undergoing a significant transformation,” said Srikanth Iyengar, CEO of upGrad Enterprise. “Upskilling has evolved from a ‘good to have’ to a necessity. Our data indicates that nearly half of surveyed professionals are more inclined to stay with employers that invest in their career development.”

The Need for Customization

The report emphasizes that standardized programs are becoming obsolete. Instead, a customized, collaborative approach is essential, with 44% of survey respondents indicating a desire for AI safety training to complement their learning.

Pioneering AI Training at Wipro

Since launching its ai360 strategy in July 2023, Wipro has ensured that over 230,000 employees gain proficiency in fundamental Generative AI skills. The partnership with tech giants such as Microsoft, Google, and AWS has allowed Wipro to provide training and certifications to over 25,000 staff members.

Genpact’s Gigaacademy Initiative

In January, Genpact initiated the ‘Gigaacademy,’ aimed at cultivating 25,000 AI builders capable of developing AI solutions. Their collaboration with AdaSci focuses on providing specialized training for entry-level talents, while their enhanced Genome.ai platform offers nano-learning videos, AI assessments, and role-play simulations.

Broadening the Skill Set

Shalini Modi, global L&D leader at Genpact, noted, “As advanced tech and AI solutions start embedding into client operations, we’re focusing on driving foundational AI literacy to prepare nearly 90% of our workforce for these changes.”

Ericsson’s AI Upskilling Efforts

At Ericsson, the focus on AI training has also gained momentum, with over 30,000 of its 100,000 global employees upskilled in AI. Initiatives such as the Digital Academy aim to boost proficiency in AI technologies across various teams.

Developing Future-Ready Skills

According to Priyanka Anand, head of HR for Southeast Asia, Oceania, and India at Ericsson, the emphasis on developing critical thinking, creativity, and problem-solving skills is pivotal. “By focusing on these areas, we prepare our workforce not just for today’s challenges but also for future unpredictabilities,” she stated.

AI’s Impact on Industries

The introduction of Agentic AI is anticipated to transform various sectors, driving both efficiency and innovation. The proactive approach by these companies serves to highlight the importance of embedding AI within the workforce.

Conclusion: Shaping the Future

As AI continues to reshape the professional landscape, these upskilling initiatives are preparing Indian professionals for a future that demands agility and adaptability. The commitment from companies to foster AI skills not only benefits employees but also enhances organizational competitiveness in a global market.

Questions and Answers

Q1: What is the significance of AI training for Indian companies?

A1: AI training is crucial as it equips employees with essential skills needed for the evolving job landscape, ultimately enhancing organizational competitiveness.

Q2: How many employees at Wipro have become advanced AI practitioners?

A2: Over 55,000 employees at Wipro have become advanced AI practitioners as part of their upskilling initiatives.

Q3: What percentage of respondents value employer-supported training according to the survey?

A3: According to the survey, nine out of ten respondents (90%) value employer-supported training.

Q4: What innovative training program did Genpact launch?

A4: Genpact launched the ‘Gigaacademy’ to cultivate 25,000 AI builders skilled in developing AI solutions.

Q5: What key areas is Ericsson focusing on with their AI upskilling programs?

A5: Ericsson’s focus areas include developing critical thinking, creativity, and problem-solving skills to prepare employees for future challenges.

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