TCS Partners with Vianai Systems to Revolutionize Enterprise Decision-Making with Conversational AI

In a significant move to enhance enterprise intelligence, Tata Consultancy Services (TCS), a leader in software services, has joined forces with Vianai Systems, founded by former Infosys CEO Vishal Sikka. This collaboration aims to introduce advanced conversational artificial intelligence (AI) tools to enterprises, enabling organizations to query internal data and receive real-time insights using natural language.

The Hila Platform: Transforming Data Interaction

The partnership revolves around Vianai’s innovative ‘hila’ platform, a generative AI (GenAI) system specifically designed for high-level executives such as Chief Financial Officers (CFOs) and Chief Investment Officers (CIOs). By allowing these leaders to interact with business data in plain English, the hila platform aims to demystify analytics and simplify decision-making.

“The future of enterprise decision-making lies in making data intuitive, intelligent, and accessible,” stated K Krithivasan, CEO and Managing Director of TCS. “This partnership empowers CXOs to engage with their data to gain insights, act faster, and lead with greater clarity.”

Tailoring AI Solutions for Business Needs

TCS intends to customize the hila platform for essential business functions, including finance, sales, supply chain management, and customer relationship management (CRM). The company aims to provide integration and post-deployment support to ensure the system seamlessly fits into existing enterprise frameworks.

Particularly in sectors like banking and insurance, where data complexity frequently obstructs agile decision-making, the hila platform is expected to play a crucial role.

Reliability and Accuracy at the Core

Sikka, the founder and CEO of Vianai Systems, emphasized that the hila platform is built for “accuracy, speed, and trust.” Featuring advanced anti-hallucination techniques, the platform aims to reduce AI errors, marking a significant step forward in AI-driven decision-making.

TCS’s Commitment to Generative AI

TCS, one of the largest IT services firms globally with a workforce exceeding 600,000 employees, is making substantial investments in generative AI. The company has developed its own GenAI services stack and integrates AI into one-third of its projects to deliver cost and productivity advantages to its clients.

Aligning with Industry Trends

Founded in 2019, Vianai is dedicated to creating enterprise-grade tools that marry conversational AI with stringent reliability controls. Siva Ganesan, TCS’s head of AI and data, mentioned that this partnership aligns with a notable shift happening in boardrooms across various industries. “Infusing AI into every aspect of work is a board-level priority,” he pointed out.

The tie-up is positioned as a powerful foundation for clients to transform their data interactions, enabling a more efficient and insightful decision-making process.

Conclusion

In collaboration with Vianai Systems, TCS is poised to revolutionize how enterprises leverage data through the power of conversational AI. This partnership not only simplifies data access for executives but also drives a critical shift towards smarter, more efficient business practices.